Privacy policy.

Effective Date: May 1st 2025
Last Updated: May 1st 2025

At Thalenta, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, engage with our services, or otherwise interact with us.

We comply with applicable privacy laws worldwide, including the General Data Protection Regulation (GDPR), UK GDPR, California Consumer Privacy Act (CCPA/CPRA), Canada’s PIPEDA, Brazil’s LGPD, and others.

1. Information We Collect

We collect personal information that you voluntarily provide to us, including when you:

  • Fill out a form on our website

  • Book a consultation

  • Subscribe to our newsletter

  • Engage in coaching sessions or services

The types of data we may collect include:

  • Personal identifiers: Name, email address, phone number, country of residence

  • Professional data: Resume/CV details, job history, LinkedIn profile

  • Payment information: Only collected via secure third-party processors (e.g., Stripe)

  • Technical data: IP address, browser type, device info, cookies, usage patterns

2. Legal Bases for Processing

We only process your personal data when we have a lawful basis to do so, including:

  • Your consent (e.g., for marketing or cookies)

  • Performance of a contract (e.g., to provide coaching services)

  • Compliance with legal obligations

  • Legitimate interests (e.g., improving our services)

3. How We Use Your Information

We use your information to:

  • Provide, personalize, and improve our services

  • Communicate with you (e.g., for scheduling, updates, support)

  • Optimize your experience on our website

  • Send newsletters or promotional emails (with your consent)

  • Ensure security and prevent fraud

We do not sell your personal data under any circumstance.

4. How We Share Your Information

We only share your personal data with:

  • Trusted service providers who assist in operating our business (e.g., payment processors, scheduling tools)

  • Legal authorities, if required by law or to protect our rights

  • International partners, only when data transfer is protected under appropriate safeguards (e.g., EU Standard Contractual Clauses)

5. International Data Transfers

If you are located outside of the United States, your data may be processed in the U.S. and other countries where our service providers operate. We ensure such transfers comply with applicable privacy laws and use safeguards such as:

  • Standard Contractual Clauses (for EU/UK data)

  • Adequacy decisions (where applicable)

  • Contracts ensuring equivalent data protection

6. Your Privacy Rights

Depending on your location, you may have the following rights:

EU/UK Residents (GDPR):

  • Access your data

  • Correct inaccurate data

  • Request data deletion

  • Object to or restrict processing

  • Data portability

  • Withdraw consent

  • Lodge a complaint with your data protection authority

California Residents (CCPA/CPRA):

  • Know what personal data is collected

  • Access and delete your data

  • Opt-out of data selling/sharing (we do not sell your data)

  • No discrimination for exercising rights

Brazil Residents (LGPD):

  • Confirm and access data

  • Correct, delete, or anonymize data

  • Withdraw consent

  • Review automated decisions

Canada Residents (PIPEDA):

  • Access and correct your data

  • Know how your data is being used

To exercise any of these rights, please contact us at hello@thalenta.com. We may need to verify your identity before fulfilling your request.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Understand user behavior

  • Analyze website traffic

  • Improve site performance

  • Remember user preferences

By using our site, you consent to the use of cookies. You can manage or disable cookies through your browser settings.

If required by law, we provide a cookie banner to let you opt in/out of non-essential cookies.

8. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Once no longer needed, we securely delete or anonymize the data.

9. Data Security

We take data security seriously and use appropriate safeguards, including:

  • Secure servers and encrypted connections (HTTPS)

  • Access controls and regular audits

  • Trusted third-party platforms with robust security standards

However, no online system is 100% secure.

10. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal data from children. If you believe we have, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect legal, technical, or business changes. The latest version will always be posted here with an updated date.

Material changes will be communicated via our website or by email, if appropriate.

12. Contact Us

For any questions, requests, or concerns regarding your data or this policy, please contact:

Thalenta
Email: hello@thalenta.com